ITIL 4 Strategic Leader Certification Course: Environmental Analysis - Strategy Tiers
Traditional approach is based on tiers:
- Business drives digital and digital strategies
- Digital strategy can impact IT strategy
Must change the view with a clearer understanding of business, digital, and IT strategy

Business strategy | Digital strategy | IT strategy |
Business strategy: how an organization defines and achieves its purpose Organizational culture determines how the strategy is followed and enforced Will incorporate:
|
Digital strategy: a business strategy that is based all or in part on using digital technology to achieve its goals and purpose
Understands:
|
IT strategy understands:
It’s not:
|
Go back to ITIL 4 Strategic Leader Certification Course: Environmental Analysis to finish this chapter or to the main page ITIL 4 Strategic Leader Certification Course.
Interesting Topics
-
Be successfully certified ITIL 4 Managing Professional
Study, study and study, I couldn’t be successfully certified without studying it, if you are interested...
-
Be successfully certified ITIL 4 Strategic Leader
With my ITIL 4 Managing Professional certification (ITIL MP) in the pocket, it was time to go for the...
-
Hide visual and change background color based on selection
Some small tricks to customize the background colour of a text box...
-
Stacked and clustered column chart or double stacked column chart
In excel, I use a lot the combination of clustered and stacked chart...
-
Refresh Power BI
From the Power BI Service, I can set refresh but, for instance, there is no option to do it monthly or each time a change is made...
-
Power BI alerts to be sent by email from an excel file based on condition
I will explain how to send a list of emails from an excel file after creating alerts...